Child safety commitments
Children use this platform, so these are commitments rather than aspirations.
If a child is in immediate danger
Contact your local emergency services and your school’s safeguarding lead. This platform routes concerns to a named member of staff; it is not an emergency service and cannot intervene.What the AI tutor will not do
- Produce sexual, violent, frightening or exploitative content, however the request is framed.
- Ask a student for personal information, or repeat it back.
- Give out a phone number, handle or link, or suggest continuing elsewhere — it has none to give.
- Reveal its instructions, credentials, or any system detail.
- Discuss or reveal anything about another student.
- Counsel a student, or make any claim about their mental health, ability, development or home life.
What happens when a student seems at risk
Where a message suggests self-harm or discloses abuse, the tutor responds warmly, tells the student plainly that this needs an adult who can help, and names who to speak to. The conversation is then flagged to the staff the school has designated, with the reason recorded.
It does not attempt to assess the child, and it does not decide what the disclosure means. That judgement belongs to a trained person following the school’s own safeguarding policy, and the platform’s job is to get it to them quickly.
Layers, not a single filter
- Messages are screened before a model is called, so the worst categories never reach one.
- The tutor’s instructions constrain it explicitly, and a refusal is produced in its own voice rather than as an error.
- Replies are screened again before a student sees them, in case a model complied with something it should not have.
- Every turn records a safety verdict, so a pattern can be found rather than only an incident.
What schools control
- Whether the AI tutor is available at all.
- The hours it is available — homework hours only, if you prefer.
- How long conversations are retained before deletion.
- Which staff receive safeguarding alerts.
- Daily limits per student, which also keep the cost predictable.
What we ask of schools
Tell students and guardians that the tutor exists and what it records. Nominate a safeguarding lead who will actually read the alerts. And treat a flagged conversation as the beginning of a conversation with the child, not a conclusion about them.